POPULAR
QUESTIONS
Got a question? We’re here to help.
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What are your business hours?
STANDARD HOURS
Monday: 10:00 AM-8:00 PM
Tuesday: 11:00 AM-8:00 PM
Wednesday: 10:00 AM-7:00 PM
Thursday: 11:00 AM-8:00 PM
Friday: 10:00 AM-9:00 PM
Saturday: 9:00 AM-1:00 PM
Sunday: Closed for private events
SUMMER HOURS
Monday: 7:00 AM-8:00 PM
Tuesday: 7:00 AM-8:00 PM
Wednesday: 7:00 AM-7:00 PM
Thursday: 7:00 AM-8:00 PM
Friday: 7:00 AM-9:00 PM
Saturday: 9:00 AM-1:00 PM
Sunday: Closed for private events
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Do you offer a free trial class?
Yes - we offer a free trial class for new students, so your child can check out the gym and see if it’s a great fit before enrolling.
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Can anyone join a team?
Teams are invitiation only, but if you'd like to inquire about one of our competitive teams please email info@xtremeairacademy.com
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What should my child wear?
We recommend tight fitting athletic wear like leotards, compression shirts, or fitted tanks with leggings or shorts. No zippers, buttons, or loose clothing, please. Hair should be tied back securely, and all jewelry removed for safety. Bare feet are best for gymnastics and ninja; cheer athletes may wear clean indoor athletic shoes.
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How do I sign up for Open Gym?
No sign-up needed. Just show up! Check our schedule for current days and times, and come ready to play! Socks not required.
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What forms of payment do you accept?
We accept all major credit and debit cards, cash, Apple Pay, and gift certificates. Payments can be made online through your customer portal or in person at the front desk.
For automatic tuition payments, a valid card or eCheck must be saved on file.
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Can I get a refund if my child can’t attend?
As a general policy, we do not offer refunds. However, we understand that unexpected situations come up. In rare cases, refunds may be granted at management’s discretion. Each request is reviewed on a case-by-case basis - please reach out to the front office if you have any questions.
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What is your makeup policy?
Students who miss a class are eligible for one makeup class per month. If you find that your current class time isn't working, we're happy to help you find a day and time that better fits your schedule. Just reach out to the front office!